Privacy and Security
Refers to “Manixe Money Transfer” and its employees may refer to we, us, our
Sharing of Information
www.manixe.com is an entity of Manixe Money Transfer for litigation purposes our address is Mississauga, Ontario, Canada
Why we collect?
This is the personal information we collect from our users and consumers as required by the regulatory authority for money service business of transferring money Financial Transaction and Reports Analysis Centre of Canada (FINTRAC) FINTRAC # M14281805
What we collect?
First/Last Name, Email Address, Mobile/Phone Number, Occupation, Home Address, Date of Birth, Receiver First/Last Name, Receivers Mobile/phone Number, Receivers City, Receivers Country. Bank details of the receivers if sender opts that the destination of funds be deposited into the bank account or credit card. Proof of identification for user/sender and beneficiary/receiver will be required at the time of user first signs in and agrees to our terms and agreement and at the destination of the funds when receiver of the funds collects the funds. We collect system operating software and types of devices, used to access our site location accessed from, time and date this information is used for upgrading our operating systems and tracking activity
How we use it?
This information we only use it for the sole purpose to process user’s transaction and payout the receiver of the funds, we do not collect consumer’s passwords, bank details, or any banking personal information unless the sender of the funds chooses that the destination of the funds be deposited in the beneficiary’s bank account or loaded/credited/debited to a credit/debit card.
When do we collect it?
We may only collect the bank information for the international destination of the beneficiary’s fund at the time the sender/user of the funds has created a profile, signed in and agreed to the terms and condition of “Manixe Money Transfer”. The sender/user provides the details of the beneficiary receiver’s bank details or credit card information if sender opts that receiver’s funds be deposited in the receiver’s bank account or credit card and confidential personal bank details of the receiver will only be used for that sole purpose.
For the security and privacy of user’s personal information, once you leave our site www.manixe.com and proceed to our service providers and business partner’s site we have no access to such confidential personal bank information. Information transferred or transmitted via the Internet is not 100 percent guaranteed to be safe and secure from the hands of prowlers and hackers, who can misuse, to commit identity theft, abuse it. It is risk to send/receive information via the Internet, while we maintain risk management procedures we also ask user’s to act with due diligence and take precaution because hackers and intruders may unlawfully intercept and gain entry into our website and user’s interaction with us or our service providers or business partners
Who has access to it?
We do not share our customer’s valued personal or financial information with third parties, we take great care to ensure that user’s information is under lock and key, is in a safe, secure, guarded place around the clock. We may only share personal confidential information with our global players,financial instutions, service providers, consumer credit reporting and business partners for the purpose only meant to process user’s transaction. Our customers are the engine of this business and their information is vital for the operations of this business to thrive, therefore we guide and protect customer’s information religiously from fraud, intruders and hackers and any may would be criminal activity.
How do we protect it?
We use SSL and lock site, firewalls, cyber-security agents, virus protection, anti-malware, cloud computing servers, encryption when sending or receiving information to safeguard our customer’s and user’s information from would be criminals, intruders or hackers.
We have 24/7/ 365 online monitoring systems of any malicious or criminal activity and real time response teams are on guard to protect customers when viewing or transmitting a transaction. We work in close contact with law enforcement agencies and regulators for users to browse our website without fear and to be happy and satisfied that your information is in a safe secure place.
We at the same time encourage our customers to take stern action to use good judgement, be on the lookout and take due diligence when transacting information doing online business, especially in public areas. We will inform our users and customers for any would be criminal activities before and not after from Identity theft of which is one of the best defense mechanism we will employ.
Our business is digital, state of the art dealing in virtual currencies using software connectivity, we do not use paper trail for record keeping; client identification for most of our information is data-based on secure cloud servers.
We do not use passwords on our site; however, when you leave our site we integrate with service providers, business partners, API gateways who use passwords, we therefore encourage users and customers to use unique passwords that contain text, numbers and symbols and to change passwords more frequently. We also encourage users and customers to use second step verification process where users can receive a text message on their mobile or passcode via the phone or email to pass the second step authentication.
As a money service business (MSB) operating in Canada we maintain a compliance regime, we may access, preserve and share your information in response to Financial Transaction and Reports Analysis Centre of Canada (FINTRAC).
We work and collaborate with the law enforcement agencies that may legally request through a court order or subpoena and if we have good faith and belief that the law requires us to do so may provide personal information.
As a law compliance we will report after identifying suspicious transaction Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) this may include responding to legal requests from jurisdictions outside of Canada where we have a good faith belief that the personal information is required by law in that jurisdiction.
We are also governed by the international laws that may require information in the destination of the funds affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith and belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect our company, users, service providers and business partners from criminal activity.
For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off of our money service business. Information we receive about you, including financial transaction data related to transfer transactions made with Manixe may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent fraud or any criminal activity of Money Laundering or Terrorist financing related matters.